We can take payment in cash, cheque or on-line. We don’t ask for pre-payment prior to arrival but ask that you settle your bill on arrival. We don’t have credit card facilities.
Check in is normally 4 – 6pm. We can accommodate later check in up to 1000pm by prior arrangement (which may involve a key pick up on site) and it is also possible to do a ‘bag drop’ earlier in the day providing it is after 1200am, again by prior arrangement. Please do contact us if you are not confident you will check in 4-6pm as if we have not heard from you and you don’t arrive at this time we will assume you are not coming!
We cannot accommodate check-in after 1000pm due to the possible disruption to other guests in this residential building.
Check out is 1030am. Please adhere to this as we are a small business and are not able to prepare rooms for other guests if this is not kept to.
Broad Park is non-smoking.
There must be no naked flames in anywhere in Broad Park which includes candles in rooms. Sensitive smoke detectors are installed in each room which are linked to a central alarm system.
Regrettably we cannot accommodate pets due to the potential effect on other guests.
We ask our guests to kindly remove their shoes; this is down to the quality of carpets in the bedrooms. Thank you!
At peak times e.g. school holidays we may only be able to accept bookings for two nights or more.